Shipping & Billing Policy

TERMS AND CONDITIONS: 

Thank you for shopping at bowfin.org!

  • Orders are shipped from Honolulu, Hawaii via United States Postal Service (USPS). All orders placed on a Friday and over the weekend will be processed on the following business day. Fed Ex available upon request and at an additional charge. Please state in comment box at check out.
  • Contact the Gift Shop at 808-423-1341 or by email at bowfingiftshop@hawaii.rr.com for any online inquiries during our hours of operation. Mon-Fri, 7:00AM - 4:00PM HST. Requested changes in your shipping method, items on your order or any other types of changes must be made by phone prior to shipping. We will not be responsible for any unresolved email inquiries.
  • All USPS shipments are sent with a Required Signature confirmation method. If you wish for your package to be left at your shipping destination you must mention in your Order Note, “Release Signature” at the time of Check Out. Shipping cost for returned or refused packages will be charged to the original credit card used for payment.
  • International prices DO NOT include customs duty or applicable local sales taxes. Duties and sales taxes are the responsibility of the recipient and are based on each country's import regulations. Please contact your local customs office for more information about duties and taxes. All duties or taxes will need to be settled at the time of delivery. Shipping cost for returned or refused packages will be charged to the original credit card used for payment. (Delivery not available for International P.O. boxes addresses.)
  • Any changes or cancellations must be made prior to shipment by telephone. We will not be responsible for unsettled e-mail requests or voicemail messages. Orders cannot be changed or canceled once they have been shipped. Customers must receive the merchandise and follow the standard return instructions. We will not be responsible for shipping return costs. 

 

DOMESTIC SHIPPING

Standard:

Please allow 3-10 days for Standard Domestic.

DOMESTIC STANDARD RATES

ORDER TOTAL

STANDARD

ESTIMATED DELIVERY

$0.01 to $50.00

$12.00

3-10 Business Days

$50.01 to $100.00

$13.00

$100.01 to $200.00

$16.00

$200.01 to $300.00

$18.00

$300.01 to $400.00

$22.00

$400.01 to $500.00

24.00

$500.01 and up

FREE

 

Rush: 

Please allow 2-3 days for Rush U.S. shipments. If we are unable to ship within this time due to unavailable stock or other unforeseen circumstances, we will contact you by e-mail or phone. If you cannot be reached your package will not be shipped until contacted.

DOMESTIC RUSH RATES

ORDER TOTAL

RUSH

ESTIMATED DELIVERY

$0.01 to $20.00

$24.00

2-3 Business Days

$20.01 to $100.00

$45.00

$100.01 to $300.00

$51.00

$300.01 to $500.00

$58.00

$500.01 and up

FREE

 

 

INTERNATIONAL SHIPPING 

Standard: 

Please allow 6-10 days for Standard International shipments. This does not include any delays that may occur due to Customs and their rules and regulations.   

INTERNATIONAL STANDARD RATES

ORDER TOTAL

STANDARD

ESTIMATED DELIVERY

$0.01 to $25.00

$25.00

6-10 Business Days

$25.01 to $50.00

$49.00

$50.01 to $75.00

$59.00

$75.01 to $95.00

$65.00

$95.01 to $110.00

$75.00

$110.01 to $200.00

$85.00

$200.01 to $300.00

$95.00

$300.01 to $400.00

$110.00

$400.01 and up

CALL FOR PRICING

 

Rush: 

Please contact the Bowfin Gift Shop for International Rush rates by phone at 808-423-1341, Daily 7AM - 4PM HST or by email here.  

 

We ship to the following countries, for all other countries please inquire with us by emailing bowfingiftshop@hawaii.rr.com or phone 808-423-1341.

American Samoa

Australia

Belgium

Brazil

British Virgin Islands

Canada

Cayman Islands

China

Denmark

Fiji

France

French Polynesia

Germany

Greece

Guam

Ireland

Italy

Japan

Marshall Islands

Mexico

Monaco

Morocco

New Zealand

Peru

Philippines

Puerto Rico

Russia

Samoa

Singapore

South Korea

Spain

Sweden

Switzerland

Turkey

United Kingdom

United States

U.S. Virgin Islands

Venezuela

 

TRACKING YOUR ORDER:

Once your order has been processed and shipped, you will receive an email with your confirmation number. If for some reason you do not receive an email you may inquire with us by emailing bowfingiftshop@hawaii.rr.com or phone 808-423-1341.

 

BILLING INFORMATION:

Payment Options We Accept Online:

  • Visa 
  • MasterCard 
  • Discover 
  • American Express
  • We currently do not accept Gift Cards/Gift Certificates, Personal Checks or Money Orders   

Billing Process:

Your credit card will be charged once your order is prepared and processed.  

Please note that once the credit card authorization is received, depending on your bank, the funds may be reserved up to 30 days. Please check your bank's policy. If you are paying with a debit card, please verify with your bank if there are limitations on daily withdrawal amounts on your card. We reserve the right to request additional identification. If necessary, we will contact you by e-mail or telephone.